QA Test Engineer Intern

rex

Since 1988, our Decatur-based financial services and technology firm has provided simple, secure and cost-effective electronic payment, data convergence and fraud prevention services for clients around the world.  Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants’ needs.

A-AAccess is currently seeking a highly motivated and detail oriented QA Test Engineer Intern to perform software testing, design, planning, scripting and execution for a variety of key customer-facing and internal applications.

Primary Responsibilities:

  • Interact with product management, development teams and team members to generate a strong understanding of the project and testing objectives
  • Conduct functional and manual testing of new rollouts, bug fixes, existing features and  end-user operations
  • Create and execute test scripts and cases that will determine optimal system performance
  • Document, diagnose, track and escalate technical use cases in a timely and efficient manner
  • Submit ideas for the continual improvements of processes and procedures within QA in order to improve quality, reduce risk, and increase efficiency
  • Research technology that could improve quality, performance, usefulness and robustness  in the system

Requirements:

  • Pursuing Bachelor’s or Master’s degree in Information Systems, Computer Science, Electrical Engineering, Computer Engineering , Web Systems, or equivalent combination of education and experience
  • Experience with web services and API testing
  • Solid understanding of application programming and database administration and expertise with database tools, including Crystal Reporting, MS SQL Server, and MySQL
  • Demonstrated problem-solving and collaborative skills
  • Excellent written and verbal communication skills
  • Proven ability to multi-task, manage and prioritize multiple projects simultaneously, and work well under pressure

Nice To Have:

  • Bilingual (preferably Spanish)
  • Programming Experience (i.e. PHP)
  • Testing of software to hardware interfaces using XML/SOAP
  • Development and implementation of test harness tools
  • Adaptable in a dynamic, yet iterative, development and quality environment
  • Experience with Quality Center Administration responsibilities 

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

To be considered for this opportunity, please submit your resume, a cover letter addressed to Ms. Brady, and salary requirements to hr@aaaccess.com.

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Technical Support Intern

services

Since 1988, A-AAccess Online Payment Systems has provided simple, secure and cost-effective electronic payment and authentication services for merchants around the world. Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants’ needs.

A-AAccess Online Payment Systems is currently seeking a skilled, highly motivated

Technical Support Intern to staff our IT Help Desk and assist merchants. Responsibilities will include account setup, technology-related projects, assisting clients with setup installations or troubleshooting via the phone or e-mail, and general office duties. A keen eye for detail and good follow-up skills are essential. Candidate must have excellent verbal and written communication skills. They also must be highly dependable, have a positive attitude, and a strong desire to succeed.

Position Responsibilities:

  • Set up clients on proprietary solution
  • Troubleshoot installation and error messages for various integrated programs (POS)
  • Follow up with customers on their installation
  • Assist customers in correcting transactions
  • Complete maintenance on workstations as needed
  • Perform minor network maintenance
  •  Support merchants with terminal downloads
  • Assist interoffice employees via a ticketing system

Requirements:

  • Pursuing a Bachelor’s or Master’s degree in Computer Science or the equivalent
  • Knowledge of PC Hardware / Software (XP and Windows 2003 Server environment)
  • Knowledge in any tracking tool software / CRM
  • Excellent organizational and time-management skills
  • Ability to work independently with minimal supervision
  • Excellent in troubleshooting Microsoft Office, XP problems
  • Good documentation skills

Nice To Have:

A+ Certified

Net+ Certified

Knowledge of PHP

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Application Instructions:

Please submit your application materials in pdf format to hr@aaaccess.com.

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Bilingual Technical Support Specialist

contact

Since 1988, A-AAccess Online Payment Systems has provided simple, secure and cost-effective electronic payment and authentication services for merchants around the world. Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants’ needs.

A-AAccess Online Payment Systems’ twenty-year history has been marked by innovation and growth. We have developed and own over 95% of the technology we use, and we are constantly developing new technology solutions to meet industry needs for speed and reliability.

Bilingual Technical Support Specialist Opportunity

A-AAccess Online Payment Systems is currently seeking a skilled, highly motivated

Bilingual Technical Support Specialist to staff our IT Help Desk and assist merchants. Responsibilities will include account setup, technology-related projects, assisting clients with setup installations or troubleshooting via the phone or e-mail, and general office duties. A keen eye for detail and good follow-up skills are essential. Candidate must have excellent verbal and written communication skills. They also must be highly dependable, have a positive attitude, and a strong desire to succeed.

Priority will be given to candidates who have experience with Electronic Funds Transfer (EFT)  applications and/or supporting POS systems, but training will be provided for EFT and other installation / troubleshooting requirements.

Position Responsibilities:

  • Set up clients on proprietary solution
  • Troubleshoot installation and error messages for various integrated programs (POS)
  • Follow up with customers on their installation
  • Assist customers in correcting transactions
  • Complete maintenance on workstations as needed
  • Perform minor network maintenance
  •  Support merchants with terminal downloads
  • Assist interoffice employees via a ticketing system

Requirements:

  • MCDST, MCSA Certified
  • Knowledge of PC Hardware / Software (XP and Windows 2003 Server environment)
  • Knowledge in any tracking tool software / CRM
  • Fluency in two or more languages
  • Excellent organizational and time-management skills
  • Ability to work independently with minimal supervision
  • Excellent in troubleshooting Microsoft Office, XP problems
  • Good documentation skills

Additional Desired Qualifications:

A+ Certified

Net+ Certified

Knowledge of PHP

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Application Instructions:

Please submit your application materials in pdf format to hr@aaaccess.com. Along with your resume, please include a cover letter, addressed to Mrs. Brady, that addresses your technical experience and salary requirements. **IMPORTANT: If you cannot save your resume and cover letter in .pdf, please fax them to 678-578-4380.**

***This is an ON-SITE, hands-on position. This is not a telecommuting job.***

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