TLS 1.2 Security Updates for pcAmerica’s Cash Register Express/Restaurant Pro Express **URGENT UPDATE**

 

** URGENT UPDATE**

COCARD has been notified that pcAmerica’s Cash Register Express/Restaurant Pro Express customers must upgrade to version 12.8033 as soon as possible. If your point of sale is not on version 12.8033 or higher, please contact your COCARD representative to avoid any payment processing interruptions.

What is TLS?

Transport Layer Security (TLS) is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for Web browsers and other applications that require data to be securely exchanged over a network. Several payment processors, including First Data/TSYS, are phasing out TLS 1.0 and TLS 1.1 by the end of February 2018 with only TLS 1.2 being supported. All PC America users processing with First Data / TSYS who do not have the updated version of PC America’s Cash Register Express 12.8033 will no longer be able to process credit cards through their point of sale system as of 2/28/2018. To ensure your system is compatible with this change, you must be using the latest version of Cash Register Express.

How will this affect you?

No action needed at this time if your POS

  • Has PCA version 12.8033 or Higher

 

Immediate Action Required if

 

  • PCA version below 12.8033
  • No current support contract through PCA
    *Failure to act will cause you to no longer be able to process credit cards through your point of sale system. *

 

To check your version of Cash Register Express follow these steps:

  1. Open Cash Register Express
  2. At the login screen select File ⇒ About
  3. Check your CRE Software and Database Version

 

PC America Screen Shot
 Upgrade Your CRE/RPE Software to Version 12.8033 by calling 1-800-317-1819 Ext. 4360 or email support@cocard.info.

 

Please use the contact form provided below and one of our support team will give you a call ASAP!

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How Do You Show Your Customers That You Appreciate Them?

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It’s a new year, and if you’re still going strong as a business, there’s one reason why—and that reason is your customers.

Have you taken a moment to simply say thanks?

There are many ways that you can show your appreciation to the people and businesses who help keep your doors open.

Here are three ways that you can show gratitude to your clients:

  1. Introduce a loyalty program. From e-commerce to restaurants to department stores, loyalty programs inspire brand loyalty by offering perks for those who are a part of the program. So, if you are a restaurant, why not offer a free dessert or discounted meal on a patron’s birthday?
  2. Share a book or an industry-specific memento. Sharing a book offers two benefits. It shows your customers that you are making an effort to grow and build on your industry know-how. Second, your client will be able to learn more about you as a company, and have an interesting reason to start up a conversation next time he or she says hello.
  3. Feature customers on your website. Take the opportunity to tell a story about how your client used your product or service and benefited from it. Having someone say something great about you is much more beneficial than saying something positive about yourself. So, use the resources you already have to drum up positive press, and your customers will be glad to gain free exposure for their work as well.

These are just a few ideas. You might already have some customer appreciation hacks of your own. What others would you add to the list?

 

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It’s time to offer an IPAD POS Solution to your restaurant clients

Our team has found that selling a merchant what they want instead of trying to sell them what you offer is the easiest sale.  With dozens of years of experience in the point of sale business, we see smiles on the faces of our clients when we talk about our IPAD POS Solution.   The cashiers are comfortable with it, the form factor is customizable, and the cloud component is expected.

Would you like to offer Ipad POS Solutions to your merchants?

You can’t beat the affordability and ease of use, give me a call for more details!

Ryan Christman

National Sales Manager

ryan@cocard.info
http://www.cocard.info

Toll Free: 800.317.1819
ATL: 404.499.9944 ext. 4360
Fax: 678.578.4380

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Restaurant POS Systems – What is the difference?

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This question was posed to me when I met with the owner of two Italian restaurants this past Friday.  What is the difference in all of these systems now?

My response was “All of these systems, what do you mean?”

I learned first hand from a very savvy business owner that there are a lot of companies reaching out to him to offer him a POS System.  I also learned that they were offering one single solution, be it a tablet or a traditional solution – and pushing what they offered hard.

None of the companies took the time to talk to this business owner about features, and features are what make the biggest difference.

These two restaurants needed reservation tracking, table clearing features, kitchen messaging, market price item setup, and much more.  I learned this because I sat and asked to be taught about the business.

Twice this business owner has purchased solutions that were not a fit for his business.

I can tell you, that wont happen again.  Now he will have a solution that does what his business needs, and nothing that it does not.

Would you like to talk about your business needs with me, and learn about the Restaurant Solutions my team has to offer?

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