Apr
06
2016
Mar
28
2016
Julie’s Treasures and REVONU POS: Aye, the Perfect Match!
REVONU POS is making a huge impact on the POS community, and to talk about why, we asked Julie Nelson, owner of Julie’s Treasures in Minnesota, a retail consignment store, what she thinks about her new REVONU POS system and COCARD.
COCARD: What made you choose COCARD for your payment processing?
Julie: COCARD was recommended to me by the previous owner.
COCARD: Was the previous owner already using REVONU?
Julie: No, he didn’t have a POS system to run the business. But I definitely wanted to utilize one. The previous owner mentioned that COCARD had POS systems available and I really liked REVONU.
COCARD: So it seems like REVONU has made your business easier to manage! Could you give me some examples as to how REVONU has improved the operation of your business?
Julie: REVONU has made a positive difference! After getting REVONU, it has been easier to keep track of sales as it can sometimes be difficult to keep track of consignors. We also have two different shipping services that are out of the office, so we rely on REVONU to keep those organized. It is very important that we keep track of who we are selling to and who to pay!
COCARD: Would you say REVONU does a good job at catering to a retail business, such as Julie’s Treasures?
Julie: Yes
COCARD: Is it relatively easy for you to keep your inventory organized using REVONU?
Julie: Yes
COCARD: If you could see one feature be added/changed to REVONU what would that be?
Julie: Honestly, I haven’t encountered any issues!
COCARD: What is your favorite aspect of REVONU?
Julie: My favorite aspects are the sales tracking and the back office management options as well has being able to get support for REVONU and my merchant services account in one place with one call!
COCARD: Thank you Julie for taking the time to speak with us today!
Is REVONU POS right for your business? Give us a call to set up a demo, we love to show it off! 800-318-1819
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Mar
22
2016
Pssst! Did You Know That COCARD Has a Live Chat?
Do you have any burning questions? Not feeling like picking up the phone? Would you like some more information about credit card processing, POS systems or have a question about your merchant account with COCARD? Then chat away!
I’m REVONU your POS system pal, and I’m here to tell you about our brand new live chat feature. It’s conveniently located on the bottom right corner of the screen on our website, www.cocard.info.
Look in the right hand corner of your screen right now, click on the blue box and one of our fanatical support members will answer any questions you may have, so don’t hesitate to chat us! Hope to talk to you soon!
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Mar
11
2016
What You Need to Know About Mobile Payments
Terminal talks about mobile payments!
Like any new technology, mobile payments might seem a bit complicated. Don’t worry, we’re covering what you need to know about the latest mobile payment technologies— without all the technical jargon.
How do mobile payments work?
Apple Pay and Android Pay
Apple and Android Pay rely on NFC technology. NFC stands for “Near Field Communication,” as in the phone and terminal must be near each other to work. Both the phone and the terminal must have NFC chips.
Samsung Pay
Samsung Pay is different than Apple and Android pay because it involves MST technology. MST stands for “Magnetic Secure Transmission” and interacts with a terminal just like the magnetic strip on your card.
Both of these technologies allow your phone to internally store your payment info and to communicate with a terminal in order to authorize the transaction.
Are mobile payment technologies safe?
Yes. In general, today’s mobile payments are secure. Your card information is encrypted in your phone to combat fraudsters. Essentially, your phone holds a virtual card—a decoy that you use to make payments. Unlike a physical card, your financial information (i.e. your name and card number) is not directly used.
Here’s a few tips to make your mobile wallet even more secure:
- Make sure you have a passcode on your phone. If your phone gets lost or stolen, it will be more difficult for someone to use your phone to make payments with your card.
- Set your phone up to be able to be turned off from anywhere in the event your phone has been lost or stolen.
- Monitor your card statements for any fraudulent charges. If you see anything suspicious, call your bank.
Apple and Samsung Pay also utilize fingerprint verification (biometrics) in order to access your chosen payment.
Comparing Mobile Payment Apps
- Apple Pay
- Introduced 2014
- One of the first mobile payment options to utilize NFC technology in phones
- Works with iPhone models 6 and newer
- Works with wearables (Apple Watch)
- Accepts most Visa, MasterCard and most large organizations
- Larger banks (like Bank of America) support Apple Pay, but support varies across smaller regional banks
- Android Pay
- Phone must be supported by NFC, which is available in newer Android models
- Utilizes a downloadable app
- Works on any compatible smartphone
- Currently supported by fewer banks than Apple Pay
Apple and Android Pay are not yet widely accepted in stores due to the fact that this technology is relatively unknown to consumers.
- Samsung Pay:
- Works with newest Samsung phones like the Galaxy S7
- Uses MST technology to mimic the magnetic strip on a card
- Works by hovering your phone over any terminal
- Use is not restricted to NFC enabled terminals
- Does not work (due to weak signal strength) if your card has to be inserted into the terminal, like at a gas station
Have more questions about mobile payments, or wireless terminals, our customer services representatives will be happy to help- just call us at 1(800)317- 1819!
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It’s National Cyber Security Awareness Month
As October comes to a close, we’re also celebrating the 10th anniversary of National Cyber Security Awareness Month. Administered by the Department of Homeland Security, the program strives to protect the country from online incidents and to raise awareness by hosting programs and events nationwide. If you’ve missed some of these events over the month, please read over the following tips below from the Federal Bureau of Investigation:
- Set strong passwords and do not share them.
- Be careful about what you click and read online. Buzzword offers and catchy subject-lines are often attached to spam.
- Use privacy settings and be careful about the private information you share online.
- Keep your computer clear and clean by regularly deleting excess items and running program updates.
Currently on the FBI’s watch list:
Beware of Citadel malware platform Reveton Ransomware. The scam directs you to a download website and tricks users into paying a $300 fine to “unlock” their computers. The ransomware accuses users of violating U.S. laws and locks their computers. This is a hoax. Do not pay the money, instead, file a complaint at ic3.gov.
Click here to read more about the latest e-scams and warnings.
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