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Six Tips to Roll Out New Technology in Your Restaurant!

I was thinking about how to help our restaurant customers and their employees train and adapt to a new point of sale unit in their restaurant and I ran across this article.  Read through it and let us know if you have any questions, comments or suggestions that we can use to better help your business adapt to new technology!

Six Tips to Roll Out New Technologies in Your Restaurant

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Close-up of Revonu point of sale system, featuring integrated payment processing software on an android tablet, shown in black and white color options.

Streamline Your Restaurant or Retail Operations With POS

Point of Sale technology enables businesses to improve efficiency, productivity and transparency by tracking sales, cash flow, food/ingredients and inventory as well as simplifying bookkeeping.

POS solutions make it easier, especially during peak hours, for the tracking of high volumes of cash, credit card sales and inventory. A good point of sale system cuts down on theft within a restaurant because each server is accountable for their sales both cash and credit card.

Here are more POS functions that could help you run your business:

  • Point of sale systems streamline operations and keep communication lines clear between wait staff and the kitchen. An order is keyed into the POS and printed in the kitchen.
  • POS systems store more information than the traditional cash register making the information accessible to the business owner at any given time.
  • Business owners can keep track of everything from food/ingredient usage to tracking the most popular menu items.
  • Checking out customers is easier for retail business owners because of barcode scanning.
  • Business owners can access inventory in real time, retrieving exact figures on products or items sold; tracking the movement of ingredients or items effortlessly.
  • Because staff must log into the POS system to begin their shift the POS system also acts as a time clock and becomes the source of reference when preparing payroll.
  • Saving time and money in bookkeeping, most POS systems have the capacity to organize and create profit and loss statements as well as sales tax statements.

POS systems consolidate the whole of your restaurant or retail business with different features to help keep your business streamlined, efficient and transparent. Whether you own a restaurant or a retail store we have a point of sale solution for your business.  Android, Windows, iPad, wireless, mobile and pay at the table, solutions, let’s talk about how a point of sale can help you manage your business.

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New Year, Newer You: 4 Things To Remember As 2018 Moves Along

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As we find ourselves in the second month of 2018, we at COCARD would like to do a quick check in for any New Year’s resolutions you may have made this year, or things that you’d like to improve on for the upcoming year. From money management skills to planning, how have you been doing with these things since January 1st?

 

  1. Managing cash flow

 

How do you manage the money that goes in and out of your business? Money is the lifeline that keeps your doors open, and your business running. Without it, you and your business will have a difficult time existing. Did you know that 82% of startups and small businesses fail because of a lack of cash flow, according to a study from U.S. Bank, a financial services company? So take stock of where your money is coming from, and if needed, take stock of tip #2, reviewing your rates.

 

  1. Reviewing your rates and charging your worth

 

It is one thing to charge one rate as you start, but another thing to keep the same rate as you’ve gained more experience and can prove the value that you bring to another business or company. So look at rates in your industry, and make sure that you are charging a rate that fits your experience and worth. Anything less would be criminal, and would hinder your ability to bring in the right amount of money for your business and livelihood. So do your research, and even write down the value that you’ve provided to customers. Then set new rates.

 

  1. Staying on top of your industry-game

 

As a professional in your field, you should continue to learn. Learning doesn’t stop after you make a certain amount of money. It also doesn’t stop after you’ve reached a certain professional marker. To stay current and at the top of your game, you should read books, take courses, and attend events that will help you to keep developing your skills. In this way, your business will continue to evolve for the better, and can continue to compete in the marketplace.

 

  1. Focusing on what works

 

If you come up against obstacles or questions, you should focus on the things that work for you. If something isn’t working, toss it aside, and continue moving forward. This method allows you to make room for something else in the future, something potentially much better than what you had before.

As the year progresses, it is important for us as business owners to take stock of the roads we are taking and how we will get there, to our destinations. For all of us, “there” often means profitability along with a strong bond with our customers.

What else have you taken stock of as a business owner since this year has started?

 

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Back to School

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The fall is fast approaching, and that means several things; everyone’s favorite sports are back, the weather becomes more bearable, and students are returning to school. As the semester begins, merchants may see a marked change in their merchants’ business sales; retail merchants may see a slight spike in back to school product purchases, while late night restaurants and college hangouts may notice a subtle decrease in revenue. Regardless of the market, the annual change of pace that comes with the fall semester can still be used to a merchant’s benefit. Here’s a few tips to tackle the return of school correctly:

Take advantage of the opportunities presented with college students returning to class; sign your business up for display at a few job fairs to scout local talent, and potentially find a hidden gem. With so many bright young minds currently attending college, there’s no limit to the potential at your fingertips.

As a business owner, consider whether or not taking a few courses in the fall could benefit you. Are you seeking another degree? Or are you simply just interested in learning more about economics or marketing strategy? It’s not too late to register for a few courses, and you just might learn a bit more than you expect. As you get more educated in the classroom, take some time to learn a bit more about CoCard as well. As a cutting-edge merchant services provider, many of CoCard’s current marketing strategies align directly with the same materials covered in college classrooms. CoCard even has an education center, just for merchants like you!

Stay on top of your kids! With all of the changes that come with the fall semester, it can be easy to lose track of your own child’s schoolwork and activities. Stay in tune with their daily schedules, and be sure to keep track of their grades from beginning to end. Managing a business and a family is never an easy task, but making small strides each day significantly reduces the difficulty.

Welcome the new school year with open arms, and have a plan for the coming months. Although school can be a difficult thing to handle at times, don’t forget to stay positive and look for the potential benefits involved with it. Take some time to get a little more educated with CoCard’s education center, and think about whether or not it’s time for you to make a change. If you have any questions or concerns about how CoCard can assist you in the coming months, call us today!

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Bilingual Software Sales Manager (Customer Relationship Management Experience Required)

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Since 1988, our financial services and technology firm has provided simple, secure and cost-effective merchant assistance for thousands of businesses. From electronic payment processing and data convergence programs to upper-echelon fraud prevention support, our nationally accredited services provide technical reassurance for clients around the world. Our consultants act as coveted business partners, delivering customized solutions with integrity and anticipating our merchants’ needs. Our commitment to developing cutting-edge technology and our forward-thinking approach toward personalized client relationships have allowed us to grow, even during a recession.

We are currently seeking a bilingual and energetic Software Sales Manager to join our team. Reporting directly to the General Manager, the Bilingual Software Sales Manager will build and manage a sales team of 5-15 software sales representatives, in addition to closing individual sales each month. CoCard is seeking ambitious, charismatic individuals who are willing to take initiative and make calculated decisions in a team environment. The right candidate is someone with CRM experience, a commitment to delivering outstanding customer service, vigorous work ethic, and intuitive problem-solving skills. CoCard is an international business and because of this, English is a second language for many of our clients. Fluency in at least one additional language besides English is a requirement.

Bilingual Software Sales Manager Responsibilities:

  • Build a sales team from the ground up; hire, train and provide ongoing coaching and management to sales representatives
  • Place regular phone calls to warm sales leads
  • Self-source potential sales and business development opportunities
  • Reach out to existing customers to identify their needs
  • Provide excellent customer service, building a friendly rapport and always ensuring that client and partner issues are dealt with in a timely, accurate and professional manner
  • Perform other sales, management and administrative duties as requested
  • Manage lead generation programs and marketing efforts to garner new relationships and expand awareness of company
  • Consistently meet or exceed assigned sales revenue targets and goals established in sales plan, while motivating sales team members to do the same
  • Develop and deliver concise and effective sales presentations to our channel partners and prospective clients
  • Ensure that new client agreements and trainings are completed by the support team

Requirements:

  • 2-5 years experience selling and managing sales teams in the software or CRM industry
  • Bachelor’s degree (hands-on experience may substitute for some education)
  • Proven track record of building high-performing sales teams
  • Demonstrated problem-solving and critical thinking skills
  • Strong organizational skills and ability to work in a time-critical environment
  • Excellent closing, negotiating and collaborative skills
  • Intermediate to advanced skills in MS Office, Adobe, Outlook, and the internet
  • Excellent verbal and written communication skills
  • High level of motivation and persistence for office morale
  • Fluency in at least one language in addition to English required
  • Ability to work independently and as a team in high-pressure environment
  • Ability to analyze client requirements and business requirements accurately and quickly
  • Deep understanding of the CRM industry as a whole, and sales and marketing in particular
  • Thorough knowledge of merchant service industry sales process
  • General experience with PC-based CRM software

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Please submit your resume and a brief cover letter to hr@aaaccess.com.

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