This question was posed to me when I met with the owner of two Italian restaurants this past Friday. What is the difference in all of these systems now?
My response was “All of these systems, what do you mean?”
I learned first hand from a very savvy business owner that there are a lot of companies reaching out to him to offer him a POS System. I also learned that they were offering one single solution, be it a tablet or a traditional solution – and pushing what they offered hard.
None of the companies took the time to talk to this business owner about features, and features are what make the biggest difference.
These two restaurants needed reservation tracking, table clearing features, kitchen messaging, market price item setup, and much more. I learned this because I sat and asked to be taught about the business.
Twice this business owner has purchased solutions that were not a fit for his business.
I can tell you, that wont happen again. Now he will have a solution that does what his business needs, and nothing that it does not.
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