It’s a new year, and if you’re still going strong as a business, there’s one reason why—and that reason is your customers.
Have you taken a moment to simply say thanks?
There are many ways that you can show your appreciation to the people and businesses who help keep your doors open.
Here are three ways that you can show gratitude to your clients:
These are just a few ideas. You might already have some customer appreciation hacks of your own. What others would you add to the list?
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Have you got a favorite restaurant or maybe you are a chef and want to share your favorite recipe? Let’s talk about it, share because I want to know and others do too. I am into organic gardening, I have a garden and I love everything about it; the dirt in my toes, the fresh veggies in a basket, on the table and finally on a plate, I love it all! I recently found this blog with some great organic recipes check it out and please share your loves, your favorites a little bit of you. Nelda
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If there wasn’t any before, Apple Pay’s recent expansion has given merchants throughout the country of Canada a strong incentive to provide point of sale solutions compatible with the service. Although Apple Pay isn’t necessarily a service that is new to Canada, May 2016 marks the first time that customers will be able to make transactions with cards not exclusive to American Express.
For those that aren’t familiar, Apple Pay is a relatively new mobile payment feature powered by Apple that allows customers to pay for goods and services through their iPhone, iPad, or Apple Watch. Launched in October 2014, the application is synced with a user’s credit card and is utilized by holding your device near the contactless reader on a merchant’s POS system. The application then requires a user’s fingerprint Touch ID to authorize the transaction, and is a replacement for traditional ‘Chip and Pin’ or ‘Chip and Signature’ security methods.
Although Apple Pay has been available in Canada since November 2015, it has only recently become available for merchants that process cardholders not affiliated with American Express.
On May 10, Apple Pay’s services were expanded to customers of Royal Bank of Canada, Canadian Imperial Bank of Commerce, ATB Financial and Canadian Tire Bank. This expansion now supports Visa, Mastercard, and Interac, servicing a majority of cardholders in Canada. Services will be further expanded to TD Canada Trust, Scotiabank and the Bank of Montreal in order to fully accommodate Canada’s ‘Big 5’ banks, as well as two additional credit unions (iMore).
Apple Pay has potential to make a big splash in the Canadian market, primarily due to its cooperation with banking institutions. American Express is infamous for charging higher processing rates than its competitors, so Apple’s expansion beyond AmEx as sole proprietor of mobile transactions greatly increases its potential consumer base. In terms of customer protection, LoyaltyOne’s Senior Director of Research and Development believes that Apple Pay’s combination of security and branding are among its strongest selling points in foreign markets.
“Trust and security has remained a big issue with digital wallet adoption to-date, but studies show that consumers are more likely to adopt a mobile wallet platform and engage with the app if they trust a brand, and because banks are some of Canada’s most trusted brands, they are well-poised to get the most out of this digital trend,” says Berry. (MobileSyrup).
Having anticipated this major market shift, CoCard is fully equipped with a number of POS solutions that can quickly and efficiently service Apple Pay users in the United States. For more info about Apple Pay devices, call CoCard today at (800) 317-1819 or email at firstname.lastname@example.org.
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When you think about data breaches, your mind probably jumps to the highly publicized incidents of companies like Target and Home Depot. Small business might think they don’t need to take security measures–but that’s not the case. Small business are as susceptible to data breaches as large corporations, and may actually be at greater risk.
Stephen Cobb, a senior security researcher at ESET, says that hackers like to target small businesses because they have more digital assets than a single customer, and not as many security measures put into place as a large enterprise. According to QSR magazine, small businesses like restaurants, are data-thief magnets because they process an abundance of credit cards and often use POS equipment.
1. Be Proactive
2. Make sure your credit card processing network is secure
3. Hold your employees accountable
If you would like more information on how to update your POS system and how to be more secure, including switching to EMV compliant technology, contact us at 800-317-1819!Read MoreRead More