The Truth About EMV!

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True.  Bats see just fine, and in spite of the idiom “blind as a bat”, bats really have no reason to serve as the benchmark for people with less than perfect eyesight.

Popular myths aside, fall is indeed upon us, which means that the start date of October 1st for the liability shift is near.  Are you prepared?

To test your EMV preparedness, see if you can determine whether each statement is true or false.

There really is no proof that EMV is a safer way to protect data.

False, false, and false.  Let’s look at two case studies.  Since introducing EMV technology in 2004, the United Kingdom reported 62% less fraud in 2013.  Canada has also reduced fraud losses to $29.5 million since transitioning to EMV technology.  Fraud in Canada is down 79% from losses in 2009 ($142 million).  With EMV technology responsible for the significant decrease in fraud in the UK and Canada, the technology aims to also decrease fraud in the United States as well, which currently accounts for nearly half of fraud worldwide.

All businesses—small and large—should be EMV-compliant.

True.  No business is too small to adopt EMV technology.  While it might be assumed that businesses with larger sales should adopt this technology, small businesses should also be sure to protect their sales as well.  Leave it to a pesky fraudster to think ahead and target a small business because the merchant assumed that fraudsters only targeted larger companies.  Prevent being caught off guard by being one step ahead of those who want to steal from you.

Adopting EMV technology is expensive.

For the business owner that thinks long term, false.  The average cost of an EMV terminal is between $400 and $700.  The average bill on a fraudulent card is $399.  You do the math.  While one fraudulent transaction probably won’t destroy you, starting October 1st, you, and not the associated bank, will be responsible for repaying losses resulting from fraud if your business is NOT EMV compliant.  You will also be penalized for the fraud that could have been avoided by installing an EMV card terminal.  When you add it all up, $400 to $700 is a small investment compared to the possible cost of not adopting the technology.  What’s more, card processors such as COCARD often discount card readers.  So call us today, and we will work within your budget.

In addition to business owners, employees should also be trained on how to properly use EMV technology.

True.  While you are schooling yourself on the ABC’s of EMV, don’t leave your employees in the dark.  Whether through workshops, a training program, or printed manuals, employees should understand how card terminals work for both themselves and customers who need assistance.  COCARD can work with you to develop a training program that’s right for your company.

So how did you do?  Did you get the right answers?  Regardless, this information will be useful as your company prepares for the coming liability shift and transition to EMV.  With foresight, you can protect your company from fraud and ensure, to the best of your ability, an environment that maximizes both security and profits.  There’s nothing batty about it, EMV we mean.

 

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Bilingual Software Sales Manager (Customer Relationship Management Experience Required)

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Since 1988, our financial services and technology firm has provided simple, secure and cost-effective merchant assistance for thousands of businesses. From electronic payment processing and data convergence programs to upper-echelon fraud prevention support, our nationally accredited services provide technical reassurance for clients around the world. Our consultants act as coveted business partners, delivering customized solutions with integrity and anticipating our merchants’ needs. Our commitment to developing cutting-edge technology and our forward-thinking approach toward personalized client relationships have allowed us to grow, even during a recession.

We are currently seeking a bilingual and energetic Software Sales Manager to join our team. Reporting directly to the General Manager, the Bilingual Software Sales Manager will build and manage a sales team of 5-15 software sales representatives, in addition to closing individual sales each month. CoCard is seeking ambitious, charismatic individuals who are willing to take initiative and make calculated decisions in a team environment. The right candidate is someone with CRM experience, a commitment to delivering outstanding customer service, vigorous work ethic, and intuitive problem-solving skills. CoCard is an international business and because of this, English is a second language for many of our clients. Fluency in at least one additional language besides English is a requirement.

Bilingual Software Sales Manager Responsibilities:

  • Build a sales team from the ground up; hire, train and provide ongoing coaching and management to sales representatives
  • Place regular phone calls to warm sales leads
  • Self-source potential sales and business development opportunities
  • Reach out to existing customers to identify their needs
  • Provide excellent customer service, building a friendly rapport and always ensuring that client and partner issues are dealt with in a timely, accurate and professional manner
  • Perform other sales, management and administrative duties as requested
  • Manage lead generation programs and marketing efforts to garner new relationships and expand awareness of company
  • Consistently meet or exceed assigned sales revenue targets and goals established in sales plan, while motivating sales team members to do the same
  • Develop and deliver concise and effective sales presentations to our channel partners and prospective clients
  • Ensure that new client agreements and trainings are completed by the support team

Requirements:

  • 2-5 years experience selling and managing sales teams in the software or CRM industry
  • Bachelor’s degree (hands-on experience may substitute for some education)
  • Proven track record of building high-performing sales teams
  • Demonstrated problem-solving and critical thinking skills
  • Strong organizational skills and ability to work in a time-critical environment
  • Excellent closing, negotiating and collaborative skills
  • Intermediate to advanced skills in MS Office, Adobe, Outlook, and the internet
  • Excellent verbal and written communication skills
  • High level of motivation and persistence for office morale
  • Fluency in at least one language in addition to English required
  • Ability to work independently and as a team in high-pressure environment
  • Ability to analyze client requirements and business requirements accurately and quickly
  • Deep understanding of the CRM industry as a whole, and sales and marketing in particular
  • Thorough knowledge of merchant service industry sales process
  • General experience with PC-based CRM software

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Please submit your resume and a brief cover letter to hr@aaaccess.com.

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