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How Do You Show Your Customers That You Appreciate Them?

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It’s a new year, and if you’re still going strong as a business, there’s one reason why—and that reason is your customers.

Have you taken a moment to simply say thanks?

There are many ways that you can show your appreciation to the people and businesses who help keep your doors open.

Here are three ways that you can show gratitude to your clients:

  1. Introduce a loyalty program. From e-commerce to restaurants to department stores, loyalty programs inspire brand loyalty by offering perks for those who are a part of the program. So, if you are a restaurant, why not offer a free dessert or discounted meal on a patron’s birthday?
  2. Share a book or an industry-specific memento. Sharing a book offers two benefits. It shows your customers that you are making an effort to grow and build on your industry know-how. Second, your client will be able to learn more about you as a company, and have an interesting reason to start up a conversation next time he or she says hello.
  3. Feature customers on your website. Take the opportunity to tell a story about how your client used your product or service and benefited from it. Having someone say something great about you is much more beneficial than saying something positive about yourself. So, use the resources you already have to drum up positive press, and your customers will be glad to gain free exposure for their work as well.

These are just a few ideas. You might already have some customer appreciation hacks of your own. What others would you add to the list?

 

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Let’s Talk About Food!!

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Have you got a favorite restaurant or maybe you are a chef and want to share your favorite recipe?  Let’s talk about it, share because I want to know and others do too.  I am into organic gardening, I have a garden and I love everything about it; the dirt in my toes, the fresh veggies in a basket, on the table and finally on a plate, I love it all!  I recently found this blog with some great organic recipes check it out and please share your loves, your favorites a little bit of you.  Nelda

http://www.sproutedkitchen.com/

 

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Restaurant POS Systems – What is the difference?

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This question was posed to me when I met with the owner of two Italian restaurants this past Friday.  What is the difference in all of these systems now?

My response was “All of these systems, what do you mean?”

I learned first hand from a very savvy business owner that there are a lot of companies reaching out to him to offer him a POS System.  I also learned that they were offering one single solution, be it a tablet or a traditional solution – and pushing what they offered hard.

None of the companies took the time to talk to this business owner about features, and features are what make the biggest difference.

These two restaurants needed reservation tracking, table clearing features, kitchen messaging, market price item setup, and much more.  I learned this because I sat and asked to be taught about the business.

Twice this business owner has purchased solutions that were not a fit for his business.

I can tell you, that wont happen again.  Now he will have a solution that does what his business needs, and nothing that it does not.

Would you like to talk about your business needs with me, and learn about the Restaurant Solutions my team has to offer?

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