Mr. Chip the Credit Card

How Do You Show Your Customers That You Appreciate Them?

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It’s a new year, and if you’re still going strong as a business, there’s one reason why—and that reason is your customers.

Have you taken a moment to simply say thanks?

There are many ways that you can show your appreciation to the people and businesses who help keep your doors open.

Here are three ways that you can show gratitude to your clients:

  1. Introduce a loyalty program. From e-commerce to restaurants to department stores, loyalty programs inspire brand loyalty by offering perks for those who are a part of the program. So, if you are a restaurant, why not offer a free dessert or discounted meal on a patron’s birthday?
  2. Share a book or an industry-specific memento. Sharing a book offers two benefits. It shows your customers that you are making an effort to grow and build on your industry know-how. Second, your client will be able to learn more about you as a company, and have an interesting reason to start up a conversation next time he or she says hello.
  3. Feature customers on your website. Take the opportunity to tell a story about how your client used your product or service and benefited from it. Having someone say something great about you is much more beneficial than saying something positive about yourself. So, use the resources you already have to drum up positive press, and your customers will be glad to gain free exposure for their work as well.

These are just a few ideas. You might already have some customer appreciation hacks of your own. What others would you add to the list?

 

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It’s time to offer an IPAD POS Solution to your restaurant clients

Our team has found that selling a merchant what they want instead of trying to sell them what you offer is the easiest sale.  With dozens of years of experience in the point of sale business, we see smiles on the faces of our clients when we talk about our IPAD POS Solution.   The cashiers are comfortable with it, the form factor is customizable, and the cloud component is expected.

Would you like to offer Ipad POS Solutions to your merchants?

You can’t beat the affordability and ease of use, give me a call for more details!

Ryan Christman

National Sales Manager

ryan@cocard.info
http://www.cocard.info

Toll Free: 800.317.1819
ATL: 404.499.9944 ext. 4360
Fax: 678.578.4380

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Restaurant POS Systems – What is the difference?

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This question was posed to me when I met with the owner of two Italian restaurants this past Friday.  What is the difference in all of these systems now?

My response was “All of these systems, what do you mean?”

I learned first hand from a very savvy business owner that there are a lot of companies reaching out to him to offer him a POS System.  I also learned that they were offering one single solution, be it a tablet or a traditional solution – and pushing what they offered hard.

None of the companies took the time to talk to this business owner about features, and features are what make the biggest difference.

These two restaurants needed reservation tracking, table clearing features, kitchen messaging, market price item setup, and much more.  I learned this because I sat and asked to be taught about the business.

Twice this business owner has purchased solutions that were not a fit for his business.

I can tell you, that wont happen again.  Now he will have a solution that does what his business needs, and nothing that it does not.

Would you like to talk about your business needs with me, and learn about the Restaurant Solutions my team has to offer?

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What POS System is Best for MY Store??

Have you looked into buying a new POS System and thought to yourself “I wonder what system is best for my business”?  If so, you are not alone.  Nearly all of the business owners I talk Small REVONU cartoonto want to buy a system that is going to have the right features to support the business.  Unfortunately tons of businesses either over-buy or under-buy when it comes to their POS Technology.

Before making a decision, talk to an expert – call me or email me for a free consultation/discussion about the Point of Sale market and the best solution for your business!

Don’t make a mistake and get a system that won’t work for you and your business.

 

 

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Preparing Your Business for an Emergency

Cartoon illustrations of an EMV Chip Card reader and EMV Credit Card

 

Small business is the life-blood of our country and we want to help you prepare your business in the event of an emergency.  Of course your safety and the safety of your family and employees is the highest priority in an emergency however, if you have time to prepare your business here are a few tips:

  • First and foremost, close all open batches.
  • Write down the phone number of your processor so that you can call for any assistance you might need processing transactions or closing batches
  • Power down and unplug your processing system be it a counter top terminal or point of sale system.
  • If possible move your processing unit to a safe location along with cables and accessories.

Keep safe and please let our office know if we can assist in any way

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