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Julie’s Treasures and REVONU POS: Aye, the Perfect Match!

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REVONU POS is making a huge impact on the POS community, and to talk about why, we asked Julie Nelson, owner of Julie’s Treasures in Minnesota, a retail consignment store,  what she thinks about her new REVONU POS system and COCARD.

COCARD: What made you choose COCARD for your payment processing?

Julie: COCARD was recommended to me by the previous owner.

COCARD: Was the previous owner already using REVONU?

Julie: No, he didn’t have a POS system to run the business. But I definitely wanted to utilize one. The previous owner mentioned that COCARD had POS systems available and I really liked REVONU.

COCARD: So it seems like REVONU has made your business easier to manage! Could you give me some examples as to how REVONU has improved the operation of your business?

Julie: REVONU has made a positive difference! After getting REVONU, it has been easier to keep track of sales as it can sometimes be difficult to keep track of consignors. We also have two different shipping services that are out of the office, so we rely on REVONU to keep those organized. It is very important that we keep track of who we are selling to and who to pay!

COCARD: Would you say REVONU does a good job at catering to a retail business, such as Julie’s Treasures?

Julie: Yes

COCARD: Is it relatively easy for you to keep your inventory organized using REVONU?

Julie: Yes

COCARD: If you could see one feature be added/changed to REVONU what would that be?

Julie: Honestly, I haven’t encountered any issues!

COCARD: What is your favorite aspect of REVONU?

Julie: My favorite aspects are the sales tracking and the back office management options as well has being able to get support for REVONU and my merchant services account in one place with one call!

COCARD:  Thank you Julie for taking the time to speak with us today!  

Is REVONU POS right for your business?  Give us a call to set up a demo, we love to show it off!  800-318-1819

 

 

 

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Small REVONU cartoon

Pssst! Did You Know That COCARD Has a Live Chat?

REVONU cartoon character right

 

Do you have any burning questions? Not feeling like picking up the phone? Would you like some more information about credit card processing, POS systems or have a question about your merchant account with COCARD? Then chat away!

I’m REVONU your POS system pal, and I’m here to tell you about our brand new live chat feature. It’s conveniently located on the bottom right corner of the screen on our website, www.cocard.info.

Look in the right hand corner of your screen right now, click on the blue box and one of our fanatical support members will answer any questions you may have, so don’t hesitate to chat us! Hope to talk to you soon!

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Cartoon anthropomorphic EMV enabled terminal smiling

What You Need to Know About Mobile Payments

Cartoon anthropomorphic EMV enabled terminal smiling

Terminal talks about mobile payments!

Like any new technology, mobile payments might seem a bit complicated. Don’t worry, we’re covering what you need to know about the latest mobile payment technologies— without all the technical jargon.

 How do mobile payments work?

Apple Pay and Android Pay

 Apple and Android Pay rely on NFC technology. NFC stands for “Near Field Communication,” as in the phone and terminal must be near each other to work. Both the phone and the terminal must have NFC chips.

Samsung Pay

Samsung Pay is different than Apple and Android pay because it involves MST technology. MST stands for “Magnetic Secure Transmission” and interacts with a terminal just like the magnetic strip on your card.

Both of these technologies allow your phone to internally store your payment info and to communicate with a terminal in order to authorize the transaction.

Are mobile payment technologies safe?

Yes. In general, today’s mobile payments are secure. Your card information is encrypted in your phone to combat fraudsters. Essentially, your phone holds a virtual card—a decoy that you use to make payments. Unlike a physical card, your financial information (i.e. your name and card number) is not directly used.

Here’s a few tips to make your mobile wallet even more secure:

  1. Make sure you have a passcode on your phone. If your phone gets lost or stolen, it will be more difficult for someone to use your phone to make payments with your card.
  2. Set your phone up to be able to be turned off from anywhere in the event your phone has been lost or stolen.
  3. Monitor your card statements for any fraudulent charges. If you see anything suspicious, call your bank.

Apple and Samsung Pay also utilize fingerprint verification (biometrics) in order to access your chosen payment.

Comparing Mobile Payment Apps

  • Apple Pay
  • Introduced 2014
  • One of the first mobile payment options to utilize NFC technology in phones
  • Works with iPhone models 6 and newer
  • Works with wearables (Apple Watch)
  • Accepts most Visa, MasterCard and most large organizations
  • Larger banks (like Bank of America) support Apple Pay, but support varies across smaller regional banks
  • Android Pay
    • Phone must be supported by NFC, which is available in newer Android models
    • Utilizes a downloadable app
    • Works on any compatible smartphone
    • Currently supported by fewer banks than Apple Pay

Apple and Android Pay are not yet widely accepted in stores due to the fact that this technology is relatively unknown to consumers.

  • Samsung Pay:
  • Works with newest Samsung phones like the Galaxy S7
  • Uses MST technology to mimic the magnetic strip on a card
  • Works by hovering your phone over any terminal
  • Use is not restricted to NFC enabled terminals
  • Does not work (due to weak signal strength) if your card has to be inserted into the terminal, like at a gas station

 

Have more questions about mobile payments, or wireless terminals, our customer services representatives will be happy to help- just call us at 1(800)317- 1819!

 

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REVONU POS and Holy Cross Monastery: a Match Made in Heaven!

Brother Will working in the shop with REVONU POS

Brother Will working in the shop with REVONU POS

While COCARD’s REVONU POS is already well known for powering payments at restaurants, salons, and retail establishments, it also helps Holy Cross Monastery manage their gift shop inventory, payments and book sales.

Read what Holy Cross Monastery’s Brother Scott has to say about REVONU POS and COCARD.

COCARD: First, what is your primary use for REVONU POS?

Brother Scott: Our system is in the gift shop where we sell a mixture of books, religious gifts, candy bars and snacks.

 

COCARD: What made your monastery choose REVONU POS for your payment processing?

Brother Scott: We have been working with COCARD for a while, primarily because the previous POS system we were using had recommended COCARD as a merchant services provider. Also, when EMV came about we were looking at how to accommodate that. We had the option to stay with a previous system or change to what COCARD was recommending. COCARD’s support had always been quite good so we felt confident in going with their recommendation, which was REVONU POS.

 

COCARD: How has REVONU POS improved the operation of your business?

Brother Scott: The previous software we used had been minimally updated since the 90’s. So, now that we have been able to use the newer technology, particularly the cloud based software to access the back office from anywhere, our store has been running a lot smoother.

 

COCARD: So you would say that REVONU POS has made your business run easier and more efficiently?

Brother Scott: Yes! Especially because COCARD’s customer service has been so reliable and has made converting to REVONU POS a smooth process.

 

COCARD: What is your favorite aspect of REVONU POS?

Brother Scott: Again, the newer technology and back office cloud integration is great! Also the staff in the store really like the ease of the touch- screen functions on the terminal.

If you think that your business could benefit from adopting a REVONU point of sale terminal, like Holy Cross Monastery does, call COCARD today at 1(800)317- 1819!

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