REVONU POS is making a huge impact on the POS community, and to talk about why, we asked Julie Nelson, owner of Julie’s Treasures in Minnesota, a retail consignment store, what she thinks about her new REVONU POS system and COCARD.
Julie: COCARD was recommended to me by the previous owner.
Julie: REVONU has made a positive difference! After getting REVONU, it has been easier to keep track of sales as it can sometimes be difficult to keep track of consignors. We also have two different shipping services that are out of the office, so we rely on REVONU to keep those organized. It is very important that we keep track of who we are selling to and who to pay!
Julie: Honestly, I haven’t encountered any issues!
Julie: My favorite aspects are the sales tracking and the back office management options as well has being able to get support for REVONU and my merchant services account in one place with one call!
COCARD: Thank you Julie for taking the time to speak with us today!
Is REVONU POS right for your business? Give us a call to set up a demo, we love to show it off! 800-318-1819
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Do you have any burning questions? Not feeling like picking up the phone? Would you like some more information about credit card processing, POS systems or have a question about your merchant account with COCARD? Then chat away!
Look in the right hand corner of your screen right now, click on the blue box and one of our fanatical support members will answer any questions you may have, so don’t hesitate to chat us! Hope to talk to you soon!Read MoreRead More
Like any new technology, mobile payments might seem a bit complicated. Don’t worry, we’re covering what you need to know about the latest mobile payment technologies— without all the technical jargon.
How do mobile payments work?
Apple Pay and Android Pay
Apple and Android Pay rely on NFC technology. NFC stands for “Near Field Communication,” as in the phone and terminal must be near each other to work. Both the phone and the terminal must have NFC chips.
Samsung Pay is different than Apple and Android pay because it involves MST technology. MST stands for “Magnetic Secure Transmission” and interacts with a terminal just like the magnetic strip on your card.
Both of these technologies allow your phone to internally store your payment info and to communicate with a terminal in order to authorize the transaction.
Are mobile payment technologies safe?
Yes. In general, today’s mobile payments are secure. Your card information is encrypted in your phone to combat fraudsters. Essentially, your phone holds a virtual card—a decoy that you use to make payments. Unlike a physical card, your financial information (i.e. your name and card number) is not directly used.
Here’s a few tips to make your mobile wallet even more secure:
Comparing Mobile Payment Apps
Apple and Android Pay are not yet widely accepted in stores due to the fact that this technology is relatively unknown to consumers.
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While COCARD’s REVONU POS is already well known for powering payments at restaurants, salons, and retail establishments, it also helps Holy Cross Monastery manage their gift shop inventory, payments and book sales.
Brother Scott: Our system is in the gift shop where we sell a mixture of books, religious gifts, candy bars and snacks.
Brother Scott: We have been working with COCARD for a while, primarily because the previous POS system we were using had recommended COCARD as a merchant services provider. Also, when EMV came about we were looking at how to accommodate that. We had the option to stay with a previous system or change to what COCARD was recommending. COCARD’s support had always been quite good so we felt confident in going with their recommendation, which was REVONU POS.
Brother Scott: The previous software we used had been minimally updated since the 90’s. So, now that we have been able to use the newer technology, particularly the cloud based software to access the back office from anywhere, our store has been running a lot smoother.
Brother Scott: Again, the newer technology and back office cloud integration is great! Also the staff in the store really like the ease of the touch- screen functions on the terminal.Read MoreRead More
A few short years ago, QR (Quick Response) codes seemed poised to reach smartphone levels of popularity. Advertisers, merchants and consumers had various reasons to be excited about this technology’s potential. In perfect application, QR drives traffic to websites, collects or processes simple, quick in-store or online payments or provides product info in a flash.
Despite its potential, QR has mostly faded from commercial limelight—codes are often present, but not visible.
Issues with QR codes as a tool for commerce are obvious. It’s clunky; users must download an app to scan the code, manually scan the code and then wait for whatever is linked to the code to display. Considering the information a QR code will provide is not always—or even often—given, it makes sense that consumers would skip scanning altogether.
QR shouldn’t be written off just yet, but repurposed. Here’s a look at some recent QR projects breathing new life into this tech:
Google Cardboard, aka the working-man’s Oculus Rift, doesn’t just save babies’ lives (seriously!) Once you scan the QR code on the side of the viewer, insert your phone for an immersive, HD experience of locations from Stonehenge and the Palace of Versailles, to the Moon! Developers and virtual reality enthusiasts are constantly updating the app with new locations and experiences.
In this application, the QR code allows you to quickly sync the phone and the app.
QR is reaching wider audiences as an educational tool. Graveyards, historical sites and museums are just some examples of organizations using QR code technology. Integrating QR codes with headstones provides a unique way to preserve biographical information for future generations. QR codes have been added to some museums, giving patrons more background on an exhibit. Other uses include providing audio tours and translation options.
Losing a pet can be devastating and phone pole photos only reach a limited radius. QR codes are being used to simplify finding a lost pet. Q-Tag is a GPS-based QR code system where each pet has a customized profile. If they’re lost, a person who finds them can scan their code with their phone to pull up the owner’s contact details.
In the medical field, every second matters. QR is being used to convey a patient’s important medical history to paramedics, even if they are unconscious. My QR Life Codes creates a personalized QR code applied bracelets or cards.
Up Next: In our ever-evolving technology landscape new ways to interact with our world are constantly emerging. QR codes are being applied in novel ways and NFC (Near Field Communication), aka Apple Pay, Google Wallet, Samsung Pay and Android Pay, is the latest development in payment processing. NFC excels where QR failed: it is truly instant and convenient. Widespread consumer adoption is making slow—but steady!—progress. Most new phones come pre-installed with NFC capabilities and the EMV Compliance Mandate means an increase in EMV cards, likely encouraging the upward trend.
Visit our education center to learn more about EMV and the future of payment processingRead MoreRead More
With the liability shift here, we know that you’ve already got a lot on your plate. So we’re going to just take it easy and go over a few terms you may have already seen or will see as you continue to learn about EMV. This list can serve as a simple pocket reference during the transition. Print it out even, and refer to it as needed when reading your next article or blog post about EMV. We want the transition to be worry-free.
EMV: Short for Europay, Mastercard, and Visa, the developers of the card
Chip-enabled card: A credit card enabled with a microchip; also referred to as “chip and pin” or “chip and signature”, depending on the cardholder verification method
Fraud: the criminal use of a person’s credit card information to make unauthorized transactions
With the transition to EMV terminals, the US aims to decrease fraud. The US currently accounts for nearly half of all worldwide fraud. On a positive note, the EU has decreased card fraud by 80% since completing its transition to EMV cards, which means the US transition should be successful.
Liability shift: Starting October 1st the responsibility for fraudulent transactions switched to the party with the least EMV-capable technology
If fraud occurs with a non-EMV bank card, the bank is responsible. If fraud occurs as a result of a merchant’s POS system that can’t accept EMV-cards, the merchant is responsible. Only 20-30% of merchants are expected to use EMV-capable terminals by October 1st, with the remainder throughout the three to five-year transition period. So if you’re not there yet, don’t freak out. COCARD can work with you to determine a POS system that is right for your company’s needs.
Transaction authorization: When a chip card goes through rules set by the card-issuer to determine whether the transaction can be authorized; transactions can be authorized either online or offline
Card authentication: the process of making the card authentic or unique by providing a one-time code for the transaction
If someone does manage to actually steal this code and use it, the transaction would be declined since the code was already used.
Cardholder verification (CVM): how the issuer and merchant verify that the cardholder and the person with the card are one and the same. An EMV-terminal might require a pin, signature, or for low risk transactions, no verification method.
Mag-stripe card: Cards with a magnetic stripe on the back. Much of the world has already switched completely to EMV-cards, and the full-scale transition in the US is currently underway. Cardholder data on mag stripe cards is easy to steal using a simple card reading machine.
Cryptogram: A one-time code created during online authorization; a cryptogram validates that the chip and issuer are not counterfeit
That’s it. We hope that this glossary of terms is short and sweet, and that it provides simple definitions for terms that are often times used when discussing EMV.
And now that October 1st has come and gone we’re sure that your still standing strong. So don’t worry. Instead, continue to read up on EMV and take the information that is most valuable to you as a business owner. If you’ve got any questions, we at COCARD will be happy to assist. Feel free to give us a call at 800-317-1819.Read MoreRead More