TLS 1.2 Security Updates for pcAmerica’s Cash Register Express/Restaurant Pro Express **URGENT UPDATE**

 

** URGENT UPDATE**

COCARD has been notified that pcAmerica’s Cash Register Express/Restaurant Pro Express customers must upgrade to version 12.8033 as soon as possible. If your point of sale is not on version 12.8033 or higher, please contact your COCARD representative to avoid any payment processing interruptions.

What is TLS?

Transport Layer Security (TLS) is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for Web browsers and other applications that require data to be securely exchanged over a network. Several payment processors, including First Data/TSYS, are phasing out TLS 1.0 and TLS 1.1 by the end of February 2018 with only TLS 1.2 being supported. All PC America users processing with First Data / TSYS who do not have the updated version of PC America’s Cash Register Express 12.8033 will no longer be able to process credit cards through their point of sale system as of 2/28/2018. To ensure your system is compatible with this change, you must be using the latest version of Cash Register Express.

How will this affect you?

No action needed at this time if your POS

  • Has PCA version 12.8033 or Higher

 

Immediate Action Required if

 

  • PCA version below 12.8033
  • No current support contract through PCA
    *Failure to act will cause you to no longer be able to process credit cards through your point of sale system. *

 

To check your version of Cash Register Express follow these steps:

  1. Open Cash Register Express
  2. At the login screen select File ⇒ About
  3. Check your CRE Software and Database Version

 

PC America Screen Shot
 Upgrade Your CRE/RPE Software to Version 12.8033 by calling 1-800-317-1819 Ext. 4360 or email support@cocard.info.

 

Please use the contact form provided below and one of our support team will give you a call ASAP!

[contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Telephone’ type=’text’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]

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EMV-compliant card reader.

Are You Ready for EMV?

silver American express chip card shown dipped, or being processed, in an emv terminalYou are probably hearing a lot about EMV in the news and maybe even receiving a few scary calls from merchant service providers who imply that EMV has something to do with PCI Compliance.  For the record EMV has NOTHING to do with PCI Compliance and no matter what software you are running on your POS COCARD can manage your EMV. Relax, COCARD is ready for EMV and we are here to help YOU be ready too.

A little background: EMV stands for Europay, MasterCard and Visa; it is the global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions.  Have you heard about all the data breaches in the last few years? EMV is the card association’s answer to these breaches, the technology has been used in Europe for more than 10 years and they have seen a drastic reduction in credit card fraud.

What happens?

In the beginning your exposure will be minimal because the only liability for fraud will be with cards that have chips implanted.  However, as time goes on, and if EMV becomes the new standard, your exposure will increase. If a chip card is used at a business that has not changed its system to accept chip technology and this chip card is fraudulent then the counterfeit card can be successfully used and cost of this fraud will fall back on the merchant.

What does this new technology mean to your business?

The switch to EMV means adding a new in-store technology to your current processing system or not.  Chances are you may already be EMV ready but in either case don’t worry, COCARD is here to help! Most importantly the EMV technology means greater protection against fraud in your business.

For ongoing updates and the most current information about EMV, PCI, card association updates and fraud alerts like us on Facebook and follow us on Twitter.

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